I need a little extra time to get set up, and that is exactly what preboarding is for. I feel like most people expect preboarding to be for those with visible disabilities, but I am starting to get over that. When you return, if on the same reservation number as your flight to the destination, you will be able to use a kiosk to print your boarding pass but are still unable to use the mobile boarding app. You will still want to check in online before heading to the airport, but you must visit a gate agent to get your printed boarding pass. With option 2 it is because you will be requesting to use the customer of size policy. With option 1 this is so they can change the XS ticket, to a seat reserved pass.
You must see an agent on your first flight to obtain your boarding pass no matter which option you chose. One downside to utilizing the customer of size policy from Southwest is that you are not able to use the mobile boarding pass. You will not need to do this process again for your return trip. Note: When you add this option on your first flight, it is automatically added to all flights on this itinerary. The gate agent may also use their discretion to decline your extra seat, or move you to another flight.Īs a courtesy to your fellow travelers, if at all possible, please try to utilize option 1 (purchase and refund) whenever possible. However, if a flight is full, and you choose to utilize this option at the gate, this may cause other travelers to be bumped to another flight. Since this option does not require any payment, this is a great option for those who may be on a restricted budget, or for flights where the cost is prohibitive. There will be no cost to you when utilizing the customer of size policy at the gate, but there are reasons to not choose this option. The other option to utilize the Southwest Customer of Size Policy is to simply ask the agent at the gate or when checking luggage to utilize the program.
#Check southwest airlines boarding pass how to#
(All that info is farther down in this post.) How to get an extra seat with Southwest Customer of Size Policy Option 2: Gate Agent This does require you to purchase an extra ticket upfront, but you will request a refund, after travel, for this extra ticket. To do this, you simply purchase travel for 2 adults, and when filling in the traveler information, on the second seat, you would put your first and last name but put XS (for extra seat) as the middle name. This is the preferred method as it guarantees the seat will be available for you. The first way to utilize Southwest’s Customer of Size policy is by booking an extra ticket when you purchase your travel. Using the Southwest Customer Of Size Policy Option 1: Buying An Extra Seat (And Being Refunded) With that said, there are two ways you can utilize the Southwest Customer of Size Policy to obtain your extra seat (or two extra seats if needed). They are very small, skinny children and have plenty of room, even if I lift the armrest and use some of their seat. My kids do not care if I have my big hip pushing into their space. For instance, when I fly with my kids, I do not utilize the customer of size policy. Southwest (and most airlines) state that the lowered armrest is the border of the seat, and if you cross over it, or under it, then you may want to utilize the Customer of Size Policy.īut this seems very general. While there is no exact weight or size limit, a customer of size is someone that needs more than one seat on the airline. Who Is A Customer of Size On Southwest Airlines?įirst off, you are probably wondering what is considered a customer of size on Southwest or any airline. Where Can I Find the Southwest Customer of Size Policy? How Does Boarding Work as A Customer of Size On SouthwestĪre the Gate Agents Discreet About My Need of An Extra Seat?Ĭan I Use The Southwest Customer of Size Policy When Flying With My Child?Ĭan I Be Denied The Customer of Size Policy If I Need a Seatbelt Extension, Do I Need A Second Seat? Getting a Refund For Your Extra Seat From Southwest: Customer of Size Policy.Customer of Size Seating Tip – Under Seat Storage.Customer Of Size – Best Southwest Seats.
How to get an extra seat with Southwest Customer of Size Policy Option 2: Gate Agent.Using the Southwest Customer Of Size Policy Option 1: Buying An Extra Seat (And Being Refunded).How To Utilize Southwest’s Customer of Size Policy.Who Is A Customer of Size On Southwest Airlines?.
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